How to Make a Maintenance Request

Dear Valued Maple Leaf Management Tenants,

We would like all of our tenants to make their maintenance requests via the tenant portal. This will expedite the process and will also help if a property manager if unavailable for a phone call or email.

How to Make a Maintenance Request:

1. Login to your online account at:

https://mapleleafmanagement.appfolio.com/connect/users/sign_in

2. You’ll see 3 tabs at the top: HOME – PAYMENTS – MAINTENANCE

3. Click on MAINTENANCE

4. Click – GREEN TAB – NEW MAINTENANCE REQUEST

Your Request Will Open:

5. Please Describe the Problem (Limit 1000 characters)

6. Do we have permission to enter the unit with our key? (Click yes or no)

o YES

o NO

7. SUBMIT REQUEST

This request will go directly to ALL of the Maple Leaf property managers. A property manager will respond in 24-48 hours.

If you have any questions please don’t hesitate to email us at mapleleafmgt@gmail.com.

-Kit & the MLM team

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