Greetings and Happy Holidays!

Colder weather is in the forecast along with what seems to be a good probability of snow. We would like to help everyone be proactive and get ready for the inclement weather.

SINGLE FAMILY HOME TENANTS: If you live in a single-family home, it is your responsibility to keep your sidewalks shoveled and free of snow and ice.  It can be close to impossible to purchase salt or de-icer when we were in desperate need, we would recommend the time to purchase it is now. 

APARTMENT/CONDO BUILDING TENANTS: You will most likely see someone spreading salt over the next few days on your walkways, sidewalks and parking areas. 

Along with the forecast of snow, please keep an eye out for overflowing gutters, tree branches falling, and any other issues that you notice - you are our eyes and ears on the property.

PREPARING YOUR HOME FOR FREEZING TEMPERATURES:  Disconnect any garden hoses and cover the outside faucets with a faucet cover. The faucet covers can be purchased at the hardware store for just a few dollars.
 
Make sure your heat is on and the temperature is set to 60 degrees or higher to minimize the chance of frozen pipes. Most insurance companies will not cover damage from frozen pipes if heat is not maintained inside your home and you may be personally responsible for damages as a result. This applies to condominiums, apartments, and detached homes.
 
Leave cabinet and closet doors open under sinks and along the exterior walls of your home to allow heat to circulate.
 
If you do have a pipe break, shut off the water supply as soon as possible and remove as much of the water as you can. Plumbers and water damage companies will be overwhelmed with calls, so you will need to be as patient as possible while waiting for them to be able to get to you.
 
MAINTENANCE EMERGENCIES: The best way to report a maintenance emergency is by calling our Maintenance Emergency Hotline (206) 501-3789. Please use your resident portal to submit all other maintenance requests.